Frequently asked questions

What is the lead-time for your product?

  • New Orders:
    Normally, the lead time for the first order takes 60-70 days after all your confirmation. More technically complex requirement requires additional time based on the detail required.
  • Repeat Orders:
    Normally, the lead time for the repeat order takes 50-60 days after all your confirmation

How long does it take to get a quotation?

We can usually get a quote to you within 10 working days. More technically complex requirements or displays require additional time because of the detail required. Our sales representative will manage this process on your behalf so we get all the information we need to get you an accurate quote as fast as possible.

Do you have minimum order quantities?

Yes. Our minimum order quantities are different depending on which products are ordered. Please kindly let us know which product you are interested in so we can give you a quotation with a MOQ in it.

Do you provide product samples?

Yes – absolutely! Once the quotation is accepted we will provide you with a product sample to approve prior to manufacturing.

Are any of your products made in Taiwan?

Yes – absolutely! 99% of our products are made in Taiwan. Our goal is to bring you high-quality goods that also represent great value.

What is the ordering process?

Buffalo Tools order process

Please note that our price is quoted with the standard specification shown on the photo. Buyer shall bear the expense of all other changes. (Designated color, different packaging, logo printed, etc.)

Does Huang Buffalo have any certifications?

Yes. We have successfully passed the Certification Audit (ISO 9001-2008) and Taiwan trade Supplier Business Information Verification conducted by TUV Management. You can rest assured when doing business with us.

Taiwan trade logo ISO 9001 logo
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